All returns/exchanges/refunds must be approved by a Mxmotorsports Customer Service representative. A return/exchange/refund authorization will be issued to those with approval, and this Return Authorization number must be written on the outside of the package. Returns/exchanges/refunds sent without prior authorization will be returned to the customer, and no credit/exchange will be offered.
All return/exchange/refund claims must be made within ten (10) days of you (the customer) receiving the order, and approved items must be received by Mxmotorsports within twenty (20) days of you (the customer) receiving the order, or return/refund will be refused, and no refund/exchange/return will be issued.
All returns/exchanges/refunds not due to a shipping or selling error of Mxmotorsports.us are subject to a nonrefundable 20% restocking fee. All returns not done within the specified times will either be refused or subject to a 30% restocking fee.
Refused Packages are subject to a 20% restocking fee.
Any product defects or damages must be communicated to Mxmotorsports within two business days of receiving the shipment or package or a return/exchange may be refused.
Shipping and Handling charges are neither refundable nor creditable.
All returned/exchanged/refund pending parts, apparel or accessories must be in their original UNOPENED packaging or no credit/exchange will be issued.
All packages are closely inspected before any return/exchange/refund or credit is issued. All return shipping will be paid by the customer.
While we aim for 100% customer satisfaction, please make sure you know exactly what you want before you order. If you are unsure that a particular part will work.
Please call us at 1-888 490-7774 between 8:30am to 8pm eastern standard time Monday thru Saturday, or you can use the contact form below.
